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Transferring a domain


Once you've registered a domain, you own that domain and the right to build a site and administer it. Many hosting companies also serve as domain name registrars, though these two services are actually separate.

When you leave a hosting company (for example, GoDaddy, eNom, or Melbourne IT) for a new host (in this case, Truepath), you still own the domain because you have registered it for a period of time. In most cases, this period is a year. If anything about your domain needs to be altered, most commonly DNS settings, you would get in touch with your registrar to make the necessary changes and to pay your renewal bill.

Transferring a domain changes who you will pay for renewing your domain and who will be responsible for administering it for you.

If you change your hosting to Truepath but still want to use your old domain name, there are a few things you can do to accomplish this:

First Things First

You can simply get in touch with your old host/registrar, and have them change the DNS servers to the Truepath DNS servers.

  1. Be sure to recreate your email accounts through our control panel before you take this step! (email addresses and emails will not move with you between hosts, you will need to recreate all the emails on your new host and archive any emails that you want to save on your computer)

DNS stands for Domain Name System and serves as a sort of phone book that turns the names (domain names) into numbers (IP address). By changing the DNS servers, you are telling computers that visit your domain name to go to your new website, hosted at a different IP, instead of the old one. Changing DNS servers is different with each registrar, so in many cases the best option is to:

  1. Call the registrar and tell them that you would like to change the DNS servers to:

  • ns1.truepath.com
  • ns2.truepath.com
  • ns3.truepath.com

This will accomplish the goal of making your site go live. Usually within 4 - 6 hours on weekdays and 24 – 72 hours on a weekend, all of the DNS servers will propagate and your site will be visible to the world.

You can go to http://www.opendns.com/support/cache/ to check the status of your DNS propagation. When all of the IP addresses match and begin with 207.158.10.x, your site is live and hosted by Truepath.

Even after completing this step, your domain will still be managed by whomever you registered it with while your actual website will be managed and hosted by Truepath. You will be billed by Truepath for hosting, but when your domain registration expires, you will have to pay your original host/registrar for registration.

If you wish to Consolidate billing under one roof and pay Truepath for both your hosting and your domain registration, what you want to do is transfer your domain to Truepath.

The Follow-Up Step

If you want your website to go live and you want to ensure that all of your bills are paid to the same place and that Truepath will be responsible for all aspects of your website's management, you want to transfer your domain. The first step is to complete “First Things First” as described above. This will cause your site to become live and minimize downtime as your domain is in transit.

Once your DNS settings are updated, make sure your domain is eligible for transfer. Your domain must have been created more than 60 days prior to the transfer beginning. Additionally, you must make sure that 'privacy is disabled' and 'the domain is unlocked. Finally, you have to make certain that the Administrative Contact Email on the domain is current and that you can get emails there.

From this point, the steps differ depending on who your original host/registrar is:

GoDaddy

  1. First log in to the Domain Manager at GoDaddy.com

  2. To disable locking, click 'Manage' next to the Locked: Locked entry, and change it to 'Unlocked

  3. Make sure the contact email is correct (especially the Administrative contact)

  4. Under the Domain Manager, click the link next to the words 'Authorization Code' that says 'Send by Email”

    goddady1

  5. Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it that you would like to transfer your domain (include the domain in the email), and wait for the automated transfer request email

  6. Once you get the email, click the confirmation link and then enter your authorization code

  7. Go back to your GoDaddy Domain Manager and click the link for Pending Transfers, click the check box next to the domain in question and then click 'Approve'

    Pending Transfers

  8. You're done! Wait for the transfer to complete

eNom

  1. First, go to enom.com and select 'Log-in' and enter your eNom username and password
  2. From the My Account menu, click on 'Registered Domains,' then click on the domain you'd like to transfer

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  3. From 'Domain Overview' select 'Contact Information' and make sure that your administrative contact email is accurate

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  4. From 'Domain Overview' click on 'General Settings' and make sure that 'Registrar-Lock' is set to 'Disable,' then select 'Email Auth Info to Registrant' and click 'Save'


    enom4

  5. Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it that you would like to transfer your domain (include the domain in the email), and wait for the automated transfer request email
  6. Once you get the email, click the confirmation link and then enter your authorization code

  7. You're done! Wait for the transfer to complete

Melbourne IT

  1. Go to melbourneit.com.au and select 'Log In'

    melbourneit1

  2. Select 'Manage Domain Names'
  3. Click on the domain you would like to transfer

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  4. Make sure that the Administrative contact details are accurate, especially the Administrative Contact email address at the bottom, when you have made the necessary changes, hit 'continue' and when the screen that says 'Update Successful' pops up, click 'Manage Domain Names' to return to your domain manager.

    melbourneit_3

  5. Click on the domain to be transferred again, then select 'Lock/Unlock Domain,' at the next screen click 'Unlock Domain.' The lock status should now say 'Unlocked

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  6. Click on Private Registration to change it from 'Active' to 'Suspended'
  7. Select 'View Domain Password (AuthInfo), the Auth code will be displayed in the top right corner, make note of this number. You will need it to confirm the transfer.

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  8. Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it that you would like to transfer your domain (include the domain in the email), and wait for the automated transfer request email
  9. Once you get the email, click the confirmation link and then enter your authorization code
  10. You're done! Wait for the transfer to complete

 
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