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Truepath Web Hosting Acceptable Use Policy


You may not use your account

Reports of activity in violation of this policy may be sent via
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If a Truepath account is used to violate the Acceptable Use Policy, we reserve the right to terminate or suspend your service without notice and you agree to indemnify Truepath Hosting and its affiliates against any claims threatened or brought by third parties as a result of your violation of this Acceptable Use Policy and/or the content of your website. We prefer to advise customers of inappropriate behavior and any necessary corrective action. However, violations of the Acceptable Use Policy will result in immediate termination or suspension of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

General Information

Truepath customers are prohibited from transmitting on or through any of Truepath's services, any material that is, in Truepath's sole discretion, unlawful, obscene, threatening, abusive, defamatory, libelous, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, federal or international law.

In general, you may NOT use your Truepath account

  • In a manner which violates any law, regulation, treaty or tariff;
  • In a manner which violates the rules, regulations and policies of any network, server, web site, database or service provider that you access through your Truepath account;
  • In a manner which is defamatory, fraudulent, indecent, offensive or deceptive;
  • To threaten, harass, abuse or intimidate others;
  • To damage the name or reputation of Truepath, its' parent, affiliates and subsidiaries;
    To break security on any computer network, or to access an account which does not belong to you; or
  • In a manner which interferes with other customers' use and enjoyment of the services provided by Truepath.

Truepath's services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. Truepath reserves the right to remove such illegal material from its servers or to immediately terminate your services without notice.

The customer is responsible for keeping billing data with Truepath up-to-date and accurate. Furnishing false data on any contract or application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.

Truepath reserves sole discretion to determine whether any use of the service is a violation of this policy. Guidelines for using your account follow. This information is only a guideline, and is not intended to be all-inclusive.

Web Sites

Truepath provides storage space and access for web sites through its Web services. Truepath will not routinely monitor the contents of your web sites. You may only host one domain per virtual account.

You are solely responsible for any information contained on your web site. However, if complaints are received regarding language, content or graphics contained on your web site, Truepath may, at its sole discretion, remove the web site hosted on Truepath servers and terminate your Web service. You agree to promptly reimburse Truepath for any reasonable expenses it incurs (including attorney's fees) in defending itself form third party claims relating to any of the content (whether created by you, your customers or your users) contained on your website.

You may not use your web site to publish material that Truepath determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings.

Unlawful content is that which violates any law, statute, treaty, regulation, or lawful order. This includes, but is not limited to: obscene material; defamatory, fraudulent or deceptive statements; threatening, intimidating or harassing statements, or material that violates the privacy rights or property rights of others (copyrights or trademarks, for example).

Indecent content is that which depicts sexual or excretory activities in a patently offensive matter as measured by contemporary community standards. Objectionable content is otherwise legal content with which Truepath concludes, in its sole discretion, it does not want to be associated in order to protect its reputation and brand image, or to protect its employees, shareholders and affiliates.

Your subdomains are allowed to be used for any legal purpose. You may not sell the subdomain space to others, nor may you point other domain names to your subfolders.

Electronic Mail

Certain Truepath accounts give you the ability to send and receive electronic mail. Truepath maintains a ZERO tolerance policy in regards to spam. We do not tolerate spam mailings and any account that is used to send such will be terminated without notice. Any account terminated for spam is subject to a $500 administration fee, this fee will be charged directly to the credit card on file. In addition any losses incurred by Truepath because of such will be the direct responsibility of the account holder.

You may not use your account to send unsolicited bulk or commercial messages ("spam"). This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts. Such messages may only be sent to those who have explicitly requested it and must follow the CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act. Truepath reserves the right to interrupt any outgoing email that it suspects may be spam.

You may not use your account to collect responses from unsolicited bulk or commercial e-mail sent from accounts with other providers. Forging, altering or removing electronic mail headers is prohibited. You may not send numerous copies of the same or substantially similar message, nor may you send very large messages or files to a recipient, with the intent to disrupt a server or account ("mail bombing"). You may not use electronic mail to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, you must not send that person any further messages. You may not forward or otherwise propagate chain letters, whether or not such messages solicit money or other items of value, and whether or not the recipient wishes to receive such mailings.

Truepath accounts may not be used to collect replies to messages sent from another Internet service provider if those messages violate this Acceptable Use Policy or the acceptable use policy of the other service provider.

If you use the services of another provider to promote a web site hosted by or through Truepath, then the provisions of this Acceptable Use Policy shall apply to the methods used to promote such site.

Illegal Activity

Any activity on our network that is a violation of any state or federal law is a violation of this policy and will result in immediate termination of service.

Prohibited activities include, but are not limited to:
  • Transmitting obscene materials or child pornography
  • Intentionally spreading or threatening to spread computer viruses
  • Gaining or attempting to gain unauthorized access to any network, including Truepath's private network infrastructure
    Accessing or attempting to access information not intended for you
  • Transmitting pirated software
  • Conducting or participating in illegal gambling
  • Soliciting for pyramid and other illegal schemes

Truepath does not permit any site that contains: (i) images (including on banner ads) of nude models that appear to be under the age of 18 (in Truepath's sole judgment), (ii) sexually explicit images (including on banner ads) of models that appear to be under the age of 18 (in Truepath's sole judgment); or (iii) sites containing language promoting child pornography together with any sexually explicit or nude images. As required by federal law in the United States , Truepath will report all offenders of this policy to the appropriate federal agency.

Security

You are responsible for any misuse of your account, even if a friend, family member, guest, visitor or employee committed the inappropriate activity. Therefore, you must take steps to ensure that others do not gain access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

Denial of Services, DDoS, Smurf and other service attacks started against your web site will effect the entire population of the Trupath, therefore your site will be subject to immediate termination of your account.

You must adopt adequate security measures to prevent or minimize unauthorized use of your account.

You may not attempt to circumvent user authentication or security of any host, network or account ("cracking"). This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other Hosting. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

You may not host within your account files used to hack, crack, decode or generate keys.

You may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of Hosting, deliberate attempts to overload a service, and attempts to "crash" a host.

Users who violate systems or network security may incur criminal or civil liability. Truepath will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Network Management

You are responsible for ensuring that your customers and users use the services obtained from Truepath in an appropriate manner. Therefore, you must take steps to manage the use of the services obtained from Truepath in such a way that network abuse is minimized. You must also make information publicly available about how to contact you, and you must respond in a timely manner to complaints concerning misuse of the services obtained from Truepath. Failure to responsibly manage the use of the services obtained from Truepath may be cause for termination of services to you.

You must designate one or more individuals ("Contacts") to be responsible for every host, IP network or subnet connected to the Internet through the use of the services. You must provide Contact names, phone numbers, and postal and e-mail addresses ("Contact Information") to any and all appropriate Domain Name Registrars prior to the initial network connection of your service. You must keep Contact Information updated and accurate at all times. Changes in the Contact Information must be sent to the appropriate Domain Name Registrars in a timely manner. Contacts must have the authority, access and tools necessary to configure, operate and control access to your systems.

For important timesharing hosts, primary domain name servers and mail relays or gateways, Contacts must be accessible to Truepath via telephone 24 hours a day, 7 days a week. Every customer who allows third party access to the services provided by Truepath , whether such third parties are employees, users or customers, must maintain a postmaster address for the receipt of complaints by e-mail. Messages delivered to the postmaster address must be reviewed and handled in a timely manner.
Additionally, you may not run any type of proxy service from your account. This includes but is not limited to a http proxy.

Network Performance

Misuse of network resources in a manner that impairs network performance is prohibited by this policy and may result in termination or suspension of your account without notice. You are prohibited from excessive consumption of resources, including CPU time, memory, disk space and session time. You may not use resource-intensive programs that negatively impact other customers or the performance of Truepath systems or Hosting. Truepath reserves the right to terminate or limit such activities.

Denial of Services, DDoS, Smurf and other service attacks started against your web site will effect the entire population of the Truepath, therefore your site will be subject to immediate termination of your account.

Internet Relay Chat

You may not use IRC scripts or programs that interfere with or deny service to other users on any other server, host, network or channel
IRC BOTS ARE PROHIBITED

You may not engage in activities that harass other users. This includes, but is not limited to, "flooding" (rapidly entering text with the intent to disrupt service), "flashing" (disrupting terminal emulation), "takeovers" (improper seizing and abuse of operator privileges), attempting to send private messages to those who do not wish to receive them, attempting to return to a channel after being banned from it, and other disruptive behaviors.

You may not attempt to impersonate other users. The use of nicknames does not constitute impersonation. You may run "clones" (multiple simultaneous IRC connections) and "robots" only as permitted by the host IRC server.

 
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